If you are experiencing eyestrain or headaches, it could be due to excessive depth amount or improper convergence setting.  Unfortunately, most full feature films such as 3D BluRay discs do not allow for depth adjustment.  However, PC based media playback and 3D Video games most always have an adjustment for the amount of depth (separation) and convergence (focal point of the in-to and out-of screen balance of the scene).

We recommend to first attempt to adjust the depth:

• In-game adjustment, use the shortcut keys to decrease the depth amount.
• If you are new to gaming, start at the default 15%.

We recommend to adjust the convergence if depth adjustment does not help:

• In-Game Adjustment, use the shortcut keys to adjust the convergence point and push objects further away and into the screen.
• Try various convergence points by adjusting the scene in-to or out-of the screen using the hot keys until a comfortable range is found.

Lastly, always consider that virtual stereoscopic viewing places additional fatigue on the muscles that control eye movements.  This fatigue will go away with time and is a matter of physical conditioning of your eye muscles.  People with faster visual tracking may be able to experience greated depth settings with more comfort than people with slower visual tracking.  A good example would be to compare the eyes of a two different professionals: the eyes of a NASCAR driver compared to the eyes a receptionist.  Generally speaking, the NASCAR driver will have more exercised and more conditioned eye muscles allowing them to track the motion of objects faster than the receptionist.  The NASCAR driver will most likely in all cases have a more pleasant experience than the receptionist when looking at virtual stereoscopic images for the first time.

Warning: If eyestrain and headaches persist, discontinue viewing in stereoscopic 3D mode and consult a physician.  Certain physical vision conditions or impairments may cause discomfort when viewing stereoscopic images on a 3D viewing device.  Certain physical health conditions may cause shutter-type 3D glasses to be more un-comfortable than polarized-type 3D glasses. 

Suggested Viewing Distances for Various Sizes of Screens

• For 22-30 inches diagonal  suggested viewing distance of 18-24 inches
• For 57-73 inches diagonal  suggested viewing distance of 6-15 feet
• For 80-120 inches diagonal  suggested viewing distance of 8-25 feet
• For 30-50 feet diagonal  suggested viewing distance of 40-200 feet

An IR emitter is sold with wireless 3-D shutter glasses and essentially provides a method of transmitting the 3-D sync signal to the glasses by sending out an infra-red signal. The IR emitter should be connected to the VESA compliant 3D Sync Out port on the side of the TV. 

In special circumstances, an IR emitter may not be required for 3D DLP products even if it is stated as required in your 3D DLP product manual.  A specific example is that an IR emitter is NOT REQUIRED to use DLP Link 3D shutterglasses such as the Xpand X102 with any 3D DLP HDTV or Projector product.

To Trouble-Shoot your 735 Series Mitsubishi 3D DLP, Panasonic 3D BluRay and XpanD X101 glasses, please do the following:

• Check the batteries on your XpanD X101 glasses and make sure that they are not dead or dis-lodged.
• Make sure that your Panasonic 3D BluRay player is connected to your Mitsubishi via HDMI 1.3a cable.
• Write down which HDMI port you are connected to on your Mitsubishi 3D DLP HDTV.
• Configure the Panasonic 3D BluRay player to output in 3D DLP Checkerboard mode NOT 120 Hz!
• Use your Mitsubishi 3D DLP HDTV remote control to select the HDMI port on the HDTV that is connected to the Panasonic 3D BluRay player and change the input label/name to PC.  The Mitsubishi 3D DLP was not released with plug and play support for 3D BluRay players, they originally required a PC to be connected for 3D support and some models may not allow 3D viewing unless the input name is changed to PC within the TV configuration Menu.
• After changing the 3D DLP HDMI input name on Mitsubishi to PC, activate 3D output on your 3D DLP HDTV
• Begin standard playback steps of the 3D BluRay title that you have, put on your XpanD X101 and you should be up and running.

Newer graphics cards have a HDMI port instead of a DVI port. In this case, simply use a HDMI cable to connect the PC directly to the TV.  Make sure to consult your TV's manual to check if a specific HDMI input must be used for 'PC' mode.

For older graphics cards, the DVI output from the PC's graphics card must be connected to the TV's 3-D compatible HDMI port using a DVI-to-HDMI cable (or a HDMI cable plus a DVI to HDMI adaptor).  Be careful to make sure that you use the correct input.  Some older Samsung and Mitsubishi 3D DLP HDTV products may require you to use HDMI input 3 or the HDMI input also labelled as PC input on the back of the 3D DLP HDTV.  Some 3D ready projectors may only support 3D on the analog VGA port, for these products you will need a DVI to VGA adaptor for your graphics card. 

Once properly connect make sure that you have activated a 3D output format within the chosen software on your PC to output in a 3D format that is acceptable by your 3D HDTV. For example, some products may require 3D DLP Checkerboard, 3D 120 Hz frame-sequential, 3D side-by-side at 60Hz or others.

The IR emitter should be connected to the "3D SYNC OUT" socket. The emitter should be placed on top of the TV with the LEDs facing towards the room.

This is called overscan mode and is a common mode for DLP televisions set by the HDTV manufacturer. Some televisions have a built in mode called "Reduce" which allows you to view the entire Windows desktop, but this mode is not compatible with stereoscopic 3D gaming.

However, NVIDIA has a Resize HDTV function available in the NVIDIA control panel which allows users to view the entire Windows desktop and is compatible with 3D stereoscopic gaming. To enable it, follow these instructions:

The options on this Resize HDTV Desktop page appear if you have set the NVIDIA Control Panel View menu to Standard.

You can resize the desktop appearing on your HDTV screen if your desktop is extending beyond the viewable display area or the desktop or image is not filling the entire display area.

1.From the NVIDIA Control Panel navigation tree pane, under Video & Television, click Resize HDTV desktop to open the associated page.

2.Click the Resize Desktop button.

Use the slider to increase or decrease the size of your desktop/picture until you get the desired result.

Update: If you are using the HDTV Resize Desktop function with 3D Vision and it is not working for you, please download the 3D Vision DLP Hotfix.

This issue could be caused by a few things, so its important to describe the different ways to connect your GPU to your DLP.

Using the HDMI connector on the GPU to plug directly into the DLP HDMI input

For this configuration, check to make sure that you have connected the S/PDIF connector from the motherboard to the GPU. Please check with your motherboard manufacturer to ensure it has the correct S/PDIF connector.

If your motherboard does not have a S/PDIF connector and you wish to use the analog output on your motherboard to connect to the DLP, follow the instructions in Using the DVI connector on the GPU to plug directly into the DLP below.

Using the DVI connector on the GPU to plug directly into the DLP using a DVI to HDMI adapter

3D Vision ships with a DVI to HDMI connector that can be used to connect to the HDMI input on the DLP. In order to connect analog audio from your PC to the analog input on the television to use the television's speakers, follow these instructions:

1.   Download the 3D Vision DLP Hotfix.

· Windows Vista 32-bit DLP Hotfix

· Windows Vista 64-bit DLP Hotfix

2.   Connect your PC's analog audio into the analog input on the back of your DLP. Mode DLPs use left and right RCA audio inputs so you will likely need a cable called "3.5mm Stereo Headphone To RCA Adapter Cable" to connect your PC to the DLP.

3.   Run the 3D Vision DLP Hotfix. Make sure you are running this as an Administrator on your PC

4.   Follow the onscreen instructions to disable HDMI audio. Note that this DLP Hotfix will also toggle the HDTV Resize Desktop compatibility mode. For more information on that mode, please read this Knowledge Base article.  

5.   Reboot your PC.

6.   If your DLP requires any changes to its settings, use your DLP remote to configure the audio input.

7.   Start up your media player and adjust the volume to a comfortable level.

To ensure functionality, check the list of official DLP Link certified products.  If your product is not on the list, then it is most likely that your 3D DLP product is completely compatible, but may have settings option that interfere with DLP Link technology.

It may be possible that a Dynamic Contrast setting on your HDTV or Project could be interfering with the DLP Link functionality. 

Follow these steps to trouble-shoot settings on your 3D DLP HDTV or Projector:

1. Reset your picture settings to factory defaults
2. Turn Off ALL Contrast enhancements such as Dynamic Contrast or Game Mode
3. Make sure that any additional picture or images enhancement features are turned Off
4. Make sure that you are running at the NATIVE 3D resolution for your product. 

The list was last updated in May 2010

Below is a list of known 3D TVs and Projectors that are compatible with XPAND X102 glasses.  If you own a 3D DLP HDTV or Projector that is not on this list, the chances are that it will still work as long as it is a 3D DLP product.  Samsung, for example, released many 3D DLP HDTVs that are not on this list that do work just fine, however, this is the official list.

Disclaimer: TRU3D relies on manufactures' data. TRU3D did not perform tests on all these TVs and projectors.

Mitsubishi 3D Ready DLP TVs

WD-73833 DLP HDTV
WD-65C8 DLP HDTV
WD-60735 DLP HDTV
WD-65735 DLP HDTV
WD-65736 DLP HDTV
WD-65835 DLP HDTV
WD-73735 DLP HDTV
WD-73736 DLP HDTV
WD-73835 DLP HDTV
WD-82837 DLP HDTV
WD-82737 DLP HDTV
LaserVue L65-A90

Samsung 3D Ready DLP TVs

HL61A750A1F DLP HDTV
HLT6198S DLP HDTV

3D Ready DLP Projectors

Acer H5360 DLP Projector
Acer P1100 DLP Projector
Acer P1200 DLP Projector
Acer P1203 DLP Projector
Acer P5205 DLP Projector
BenQ MP511+ DLP Projector
BenQ MP612C DLP Projector
BenQ MP626 DLP Projector
BenQ MP670 DLP Projector
BenQ MP722 DLP Projector
BenQ MP772 ST DLP Projector
BenQ MP776 ST DLP Projector
Dell 1610HD DLP Projector
Dell M210X DLP Projector
Dell M410HD DLP Projector
Dell S300 DLP Projector
Dell S300W DLP Projector
Mitsubishi XD600U DLP Projector
Mitsubishi XD600U-G DLP Projector
NEC NP216 DLP Projector
Optoma EW531 DLP Projector
Optoma EW536 DLP Projector
Optoma GT360 DLP Projector
Optoma Pro350W DLP Projector
Optoma TX762 DLP Projector
Projectiondesign F10 AS3D DLP Projector
Sharp PG-D2710X DLP Projector
Sharp PG-D3010X DLP Projector
Sharp PG-D3510X DLP Projector
Sharp PG-D45X3D DLP Projector
ViewSonic PJD5112 DLP Projector
ViewSonic PJD6210-3D DLP Projector
ViewSonic PJD6211 DLP Projector
ViewSonic PJD6220-3D DLP Projector
ViewSonic PJD6221 DLP Projector
ViewSonic PJD6251 DLP Projector
ViewSonic PJD6381 DLP Projector
Vivitek D508 DLP Projector
Vivitek D509 DLP Projector
Vivitek D510 DLP Projector
Vivitek D511 DLP Projector
Vivitek D535 DLP Projector
Vivitek D825MX DLP Projector

The 3D Vision Setup Wizard will notify you if a firmware update is needed for your DLP.  It is recommended that only users who receive the notification should apply the firmware update.

To update the firmware you will use a USB flash drive to update the firmware

-Insert a USB flash drive with at leaset 64 MB of free space.
-Copy all the files located in the "TVFirmware" folder of the 3D Vision software installation CD to the top level of the USB flash drive.

Follow these steps to install the firmware:

1. Turn off the TV.

2. Unplug the TV power cable.

3. Insert the USB flash drive with the updated firmware into the USB port on the front of the TV.

4. Plug the TV power cable back in.

    The TV front Timer/Power indicator will begin to flash and continue to flash for 3 to 5 minutes.

5. When the TV indicator stops flashing, pull the USB flash drive out of the TV.

6. Press the power button on the remote to turn on the unit.

OR 

Contact Mitsubishi Customer Support
Mitsubishi Digital Electronics America inforporated Service and Customer Support (North America)
Phone 1-800-332-2119
Email: MDEAservice@mdea.com
 Website: www.mitsubishi-tv.com

If you see a blurry image in 3D mode on your Mitsubishi 3D DLP HDTV it is most likely due the image not being in the proper 3D format for your 3D DLP HDTV. 

Please check the following:

1. Ensure that you have a proper 3D Video source such as PC - PS3 - XboX 360 or 3D Format converter box
2. Ensure that your glasses are functioning properly.  If you have an emitter connected, check its connection proceedure and ensure emitter operation.
3. Turn off picture enhancements such as Dynamic Contrast if you are using DLP Link glasses such as the X102.
4. Ensure that if you are using a PC that you DO NOT SCALE YOUR DESKTOP RESOLUTION.  It must be either a 1080p 60Hz un-scaled image or a 1768x992 60 Hz un-scaled image.  Some 3D DLP HDTV models will accept lower input resolutions, but it will have a black border around the picture.  Scaling the desktop will destroy the 3D checkerboard format.

The Samsung and Mitsubishi 3D DLP HDTVs accept a CHECKERBOARD 3D Format that is proprietary to these rear projection 3D DLP products.  You must provide it a proper source that is NOT SCALED.  Although a 1080p mode may be listed for your device, it may actually require a slightly lower resolution for 3D MODE.  An example is certain Samsung 3D DLP HDTVs that run at 1768x992 resolution un-scaled for proper checkerboard 3D.

Yes.  Your Mitsubishi 3D DLP HDTV will work with upcoming 3D Channels offered by cable providers such as DirecTV, AT&T U-Verse, Verizon FIOS, BrightHouse Cable and others.  You will need to buy a  Mitsubishi 3DA-1 Adapter in order to adapt your signal from your cable box to your Mitsubishi 3D DLP HDTV. 

Configuration:

3D enabled Cable BOX + Mitsubishi 3DA-1 + 3D DLP HDTV + XpanD X102 Shutter Glasses

The Samsung 3D Blu-Ray Player BD-C9000 does NOT support Samung 3D DLP HDTV.

The Samsung 3D Blu-Ray Player BD-C9000 does NOT support Mitsubishi 3D DLP HDTV.

The Samsung 3D Blu-Ray Player BD-C9000 does NOT support the 3D TV Adapter KIT for Samsung 3D DLP HDTV. 

The Samsung 3D Blu-Ray Player BD-C9000 does NOT support the Mitusbishi 3DA-1 and Mitsubishi 3D DLP HDTV together.

We recommend using the Panasonic 3D Blu-Ray players listed here on the TRU3D site for 3D DLP HDTVs of any Make or Model:

1. http://www.tru3d.com/products/view_product.php?id=30847
2. http://www.tru3d.com/products/view_product.php?id=30846

The Panasonic 3D Blu-Ray players listed on the TRU3D site allow for 3D DLP Checkerboard output manual over-ride in the menu settings of the Panasonic 3D Blu-Ray player.

The tutorial below will allow you to immediately be able to watch 3D MOVIES on your Playstation 3, Today on any 3D TV without requiring the 3D mode on the Playstation 3 and without requiring any special 3D playback support on the PlayStation 3!  How is this possible?  Quite simply if you have intermediate 3D knowledge and basic video encoding experience.

This approach uses 3 simple rules:

1. Use a media format already supported as 2D video on the Playstation 3 such as Divx
2. Prepare your media in above / below or side-by-side 3D Format
3. Select Above/below or Side-by-Side Input format on your 3D TV or 3D Adapter.

This tutorial requires a base knowledge of 3D formats and divx encoding on PC or MAC.

This does not require that your activate any special 3D Mode your PlayStation 3.

This does not require any special media player on the Playstation 3 or any Special 3D Support Enhancements on your Playstation 3. It uses the built in DivX media playback capabilities and also the features built in to your new 3D TV or 3D Adapter KIT.

This is a simple guide that can be used to pre-format and watch 3D movies on your Playstation 3, if you have some computing skills and know how to do basic 3D video formatting and file encoding.

Enable DivX support under the video settings (Free) on your PS3 and apply all firmware updates.

You will have to encode the videos as DivX HD1080p file or similar for playback support at 1080p on PS3, check your PS3 model and if you have upgraded your HDD to a SSD or 7,200 rmp then you may get better than recommended bitrate and resolution.  You should follow the 3D format guidlines below.

Select your 3D Content Videos (any 3D media file or digital 3D content source).

For 3D playback, pre-format your stereoscopic media as either:

1. 1080p above/below at half-height with left view on top for 1920x540 per eye base 3D resolution
2. 1080p side-by-side at half-width with left eye first for 960x540 per eye base 3D resolution

You may use one of many free stereoscopic movie maker programs to reformat the 3D layout and then use DivX PLUS Converter or other to quickly encode the files into a DivX file.  Bit rate settings and extension type will depend upon what is currently supported on your model of PS 3 and firmware version.

Deliver the DivX files to your PS3 (many options):

1. Share over the network
2. Burn to DVD Disc as DivX files
3. Burn as DivX disc with Menus
4. Copy to PS3 Hard-drive
5. Use External USB Hard Drive

For Playback on a newer 3D TV:

IF you have a newer model Samsung, Sony, Panasonic, LG, Hyundai or other model with select-able 3D input formats:

1) Goto your 3D TV menu and select the 3D input format to be above/below or side-by-side according to how it was encoded
2) On the PS3, Open the DivX video according to how it was delivered above (disc, USB, NetShare, etc)
3) Begin playback or pause (you will see an above/below or side-by-side image)
3) Activate 3D on your 3D TV
4) Turn on  your 3D Glasses
5) Enjoy

If you have a 3D DLP HDTV (rear projection Samsung or Mitsubishi)

1) Purchase a Mitusbishi 3DA-1 or the 3D TV Adapter KIT for Samsung DLP
2) Install the 3D Adapter in-between the PS3 and DLP HDTV HDMI Input #3
3) Turn on All Devices
4) On the PS3, Open the DivX video according to how it was delivered above (disc, USB, NetShare, etc)
5) Begin playback or pause (you will see an above/below or side-by-side image)
6) Press the 3D mode button on the 3D Adapter to select above/below or Side-by-Side
7) Activate 3D on your 3D TV
8) Turn on  your 3D Glasses
9) Enjoy